*MKTPT110 CUSTOMER SERVICE & ETHICAL SALES - Study and develop effective customer service techniques using ethical strategies to increase sales. Develop proven techniques for assisting a customer in a retail setting. Improve product development for better turns. Understand customer psychology in a comsumer society. Help increase business sales. Hours: 2
MKTPT140 INTRODUCTION TO MARKETING - Study how goods and services flow from the producer to the ultimate consumer. Includes an overview of models, concepts, and techniques that are effective in the design and implementation of marketing programs, as well as methods, policies and evaluation of the various marketing institutions. Hours: 3